House Rules

• Check-in time is from 15:00 to 17:00. If you arrive at the B&B early to place your luggage, you must inform us in advance. Please call us in advance to inform us of late check-in.
• Please inform the B&B owner that you need to store your luggage after check-out. The B&B is not responsible for the storage of your valuables. Please keep your valuables by yourself. When guests check out, please check all luggage to avoid leaving it behind.
• Check-out time is before 11 a.m. (overtime will be charged an additional 500 yuan for every half hour, and half an hour will be charged for less than half an hour).

• Welcome to Shanyao B&B. In order to maintain the quality and safety of the accommodation, there are special accommodation rules, please abide by them.
• The lobby is open from 07:00 to 22:00. The lobby is a shared space. Please keep it clean after use. Please return books, newspapers, magazines and other items to their original places after reading them. Do not leave personal belongings in the lobby. There is a water dispenser on the second floor, so please make use of it. After 10:00 pm, all B&B doors will be closed. If you need to go out or return late, please inform us in advance.
• Please take off your shoes indoors and put them in your shoe cuffs, and wear indoor slippers. Please do not wear indoor slippers outdoors. We will provide outdoor slippers.
• In order to protect the environment, you are welcome to bring your own toiletries, turn off the lights and save water.
• Please do not take away the belongings belonging to the B&B, and please take good care of all supplies and equipment. If there is any damage or defacement, you will be compensated at the market price
• The equipment and items in the guest room are provided for guests to use during their stay. Hair dryers, shampoos, shower gels, decoration supplies, home appliances, etc. are not allowed to be taken away.
• Please do not move indoor and room furnishings (such as beds and bedside tables, etc.) arbitrarily. Avoid eating or drinking on the mattress in the room. Food stains are difficult to clean. Violators will be charged a $1,000 cleaning fee.
• In order to maintain the tranquility of the community and the quality of accommodation, since the B&B is a wooden house, please keep your footsteps and volume down after 22:00 in the evening and before 7:00 in the morning. Please keep your voice low when opening and closing the door. Please do not stay indoors. If there are loud conversations and noises in the stairwells and public spaces, so as not to disturb the peace of other guests, if the guests continue to make noise and repeated attempts to persuade the guest are ineffective, the B&B may require the guest to check out immediately without refunding the room fee.
• In order to maintain the accommodation environment, drinking, smoking (including e-cigarettes), betel nut chewing and playing mahjong are strictly prohibited indoors. If there is a smell of cigarette smoke or drunken vomiting in the B&B during check-out, please provide an environmental disinfection fee of RMB 10,000.
• Drug use, gambling, making loud noises, making troubles, setting off firecrackers and any illegal behavior are prohibited. If there are any violations, the hotel has the right to terminate housing rights and demand compensation, and will call the police.
• Barbecue and cooking of food are strictly prohibited inside and outside the B&B.
• The use of loudspeaker equipment such as Bluetooth speakers and singing machines is strictly prohibited in the B&B.
• The owner hopes that tourists can fully experience the mountain scenery, have more contact with nature, and spend more time with relatives and travel companions when traveling in the mountains. Therefore, there is no TV in the guest room. If you want to watch TV, please go to the living room on the first floor and enjoy Enjoy the fun of interacting with loved ones and traveling companions.
• This B&B has a surveillance video system in public spaces to ensure the quality and safety of each guest, taking into account privacy and legal requirements, the video will not be leaked.
• If there are any other matters not covered, this B&B reserves the right of final interpretation in accordance with the relevant accommodation regulations.

• If you have visitors, please inform the B&B owner in advance. Visitors must leave the B&B before 21:00. Visitors can only make appointments to meet in the living room.

• In order to respond to environmental protection, this B&B will not change bed sheets, bath towels and other items for extended stays to reduce water waste. You are welcome to bring your own toiletries. Please take the initiative to inform us if you need to clean the garbage.

• Breakfast 8:00-10:00.
• If you have allergies or religious factors, please inform us in advance.
• Breakfast is provided free of charge based on the number of guests staying. No refund will be given if not used.

• Household appliances: cooling and heating
• Bathroom equipment: wet and dry bathroom, hair dryer, bathroom accessories
• Bath supplies: toothbrush, toothpaste, shower cap
• French brand shower gel, shampoo, hair conditioner, body lotion
• The B&B uses Sealy mattresses and pillows, and bedding imported from the United States.
• The B&B provides 24-hour hot water, please save water.

• Lobby: sofa and books
• Others: Wireless Network

• Breakfast
• Call a taxi
• Provide travel consulting services

• Please take your valuables with you. The B&B is not responsible for their safekeeping and will not compensate for any loss.
• If the above regulations are violated, the B&B reserves the right to refuse the guest to check in and no refund will be given.
• After making a reservation, you agree to abide by the above precautions.

The deductions for cancellations made by this B&B are as follows:

• If the guest cancels the reservation on the day of stay, 100% of the prepaid deposit will be deducted
• If the passenger cancels the reservation within 1-2 days before the accommodation date, 80% of the prepaid deposit will be deducted
• If the passenger cancels the reservation 3-6 days before the accommodation date, 50% of the prepaid deposit will be deducted
• If the passenger cancels the reservation 7 days before the accommodation date, 0% of the prepaid deposit will be deducted
• In the event of natural disasters (such as earthquakes and typhoons) that cause traffic interruption and make it impossible to come, 100% of the deposit will be refunded upon notification by the competent authority.
• If you are unable to leave due to traffic obstruction due to typhoon, your stay at this B&B will be discounted at 40% off the original price
• Please treat the B&B as your own home and look forward to having you come back to visit us often!

Thank you for your cooperation and wish you a safe journey!